- Integrated reporting to customer through clients own reporting structure
- White Labelling
- Flexible Billing Arrangements
1. Integrated reporting to customer through client’s own reporting structure
This client is a large and established leasing company and wanted to introduce a generic risk management product that included Licence Checking, Online Risk Assessments, Driver Training and Accident Management.
In order to do so quickly and effectively and without increasing internal headcount or revenue costs the client was looking for a delivery partner able to integrate data seamlessly with their established in-house reporting structure
The Licence Bureau met with the IT Department for the client and agreed protocols that allow data to be transferred electronically in XML format. The client is able to assimilate the data in to their own reports automatically and at negligible cost.
2. White Labelling
The client enjoys strong brand recognition and is keen to maintain this position
Assimilating the data electronically in to our client’s system meant that the integrity of their brand was maintained. Ultimately the client decided to acknowledge their relationship with The Licence Bureau for positive commercial reasons but the option was there to white label entirely.
The new Web Solution for Licence Bureau clients provides a degree of branding for all Lease Company clients, even those who do not wish to entirely white label the service. Their customer’s access their driver’s data via a webpage branded with the clients logo so that the positive contribution of the Lease Company to their ‘Duty of Care’ is reinforced at all times.
3. Flexible Billing Arrangements
This client wanted to be included in the billing process and to re-invoice their customer as part of larger fleet management bill.
In this case we bill the client who will re-invoice their customer but we can invoice customers directly and reconcile the client’s earnings from each transaction with them on a monthly basis. Both methods of billing have their merits and have proved equally popular.
We will consider alternative proposals.