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The client operates a department staffed by HR specialists rather than fleet or vehicle management experts. There was a knowledge gap but equally as relevant was the lack of resources to manage effectively the manual process of periodically checking all the employee's driving licences on a regular basis.
Solution
Outsourcing the process of licence checking to The Licence Bureau removed the time consuming mechanical demands of a manual licence checking process that required original licences to be collected and inspected from a large number of drivers.
Once the client provided us with a list of the names, addresses and contact details for all their drivers the Licence Bureau took responsibility for obtaining the consent of the drivers for a check of their records with the DVLA.
Once consent was obtained the up-to-date driver record was obtained and reports generated for the benefit of the client.
Once the initial check had been carried out the data was provided in an accessible format to the client and it was clear which drivers were most 'at risk' in terms of their accumulated points.
The Licence Bureau operates a system of regular checks based on the current points tally for each driver:
| Under 4 Points | - Annual Check | |
| 4-7 Points | - 6-Monthly Check | |
| 8+ Points | - 3-Monthly Checks | |
These are only our recommendations; we can generate checks at whatever intervals the customer wishes.
Drivers are automatically flagged for a recheck by our system according to their points total. Once the client has confirmed that the drivers due for recheck are still employed and still driving on their behalf the Licence Bureau processes the request for data with the DVLA and updates the clients records.
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