Licence Bureau is run by ex-police officers who have created a quality secure and trusted auditable data management process. Security of your data is our top priority!


System Security

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Licence Bureau is a market leader and was the first supplier in June 2009 to invest in the ISO 27001 security accreditation. This accreditation provides you with the knowledge that we have invested in our staff as well as our systems. In addition:

  • We store all the data on our own private systems.
  • We currently will not use cloud computing until all security issues have been rectified.
  • All our staff undergo regular criminal and financial checks.
  • We shred all paper documents onsite.
  • We do not have temporary staff.
  • Regularly undertake internal and external penetration tests.
  • Undertake regular disaster recovery testing.
  • We have our own secure link to DVLA.

In 2013, we again replaced our back-up systems and in 2014 we have again reinvested in new firewalls and firewall fall over systems.

Quality

New-LB-9001-QAS-LOGO-80pxLicence Bureau is a market leader and was the first supplier in January 2009 to invest in the ISO 9001 accreditation. This accreditation provides you with the knowledge that we have invested in our staff as well as our systems. In addition:

  • We have fully documented process and procedures.
  • All staff undergo a full induction programme.
  • All our staff receive regular training.
  • All processes have a minimum of two employees trained.
  • We do not have temporary staff.
  • Daily audit checking of process.

We are an efficient and effective organisation with the emphasis on service.

Environmental

New-QAS-LB-14001-LOGO-80pxLicence Bureau is a market leader and was the first supplier in November 2011 to invest in the ISO 14001 accreditation.

This accreditation has meant we have reviewed our security and quality from a different viewpoint. The impact has meant we have invested heavily in new efficient servers and air conditioning units in our server rooms. Our staff are aware of wastage and understand that we strive to continually make the process more efficient and user friendly.

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ISO 9001 Certificate No Ca12994ISO 27001 Certificate No IT1060ISO 9001 Certificate No EN1558
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