Home > News > Business > What a great 2018 it’s been for Licence Bureau What a great 2018 it’s been for Licence Bureau December 31, 2018 Business Team Investment Additions ► Development manager ► Developer ► Training manager ► Account manager ► Implementation team expanded by 2 ► Senior administrator – Non UK and NI drivers IT Business Investment ► Major software overhaul (9.4) ► Updated IT systems servers bandwidth etc. ► Closed our Web 1 legacy system ► Changed service provider ► Introduced new telephone system ► Upgraded primary front end firewalls Service Investment ► Classroom training added to in house services ► Direct debits ► Improved SLAs ► Automated secure invoicing and back up reporting process ► Optical recognition service phase 1 implemented ► DocuSign implemented ► VMD APP Other Information ► Ongoing support of Brake ► Fleetworld Honours award ► FleetNews finalists Here’s looking forward to 2019.